Answer:
b. is one of the toughest managerial tasks because of the heavy anchor of ingrained behaviors and ways of doing things.
Explanation:
Culture can be defined as the general way of life or social heritage of people in a society.
Problem culture arises as a pattern of response developed from interactions among individuals in an organized community.
Culture generally determines what is unimportant or important, unacceptable or acceptable, wrong or right as it encompasses all that's learned, shared, beliefs, values, norms, assumptions, dress, behaviors and knowledge of a person in the society.
Changing a problem culture is one of the toughest managerial tasks because of the heavy anchor of ingrained behaviors and ways of doing things.
Cultural problems if not checked in an organization by the management team can generate work friction among employees and thus, hindering productivity.