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Note that common skills are listed toward the top, and less common skills are listed toward the bottom. According to O*NET, what are some common skills Customer Service Representatives need? Check all that apply.

active listening
speaking
service orientation
repairing
persuasion
science

Respuesta :

I hope this helps, after doing some intense research I found out that, ACTIVE LISTENING, SPEAKING, and SERVICE ORIENTATION are skills that they need. Some other skills they require are, Reading Comprehension, and Critical Thinking, but you didn’t list those.

O*NET stands for Occupational Information Network. It is a free online database with hundreds of occupational definitions to assist students, job seekers in understanding today's work environment in the U.S.

  • Active listening
  • Speaking
  • Active orientation
  • Persuasion

Customer Service Representative handle customer's queries, complaints, by providing solutions to complaints. They also educate customers on the company products and service for customer who make inquiry on products.

To know more about O*NET, refer to the link:

https://brainly.com/question/21375373

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