Answer:
E. Engagement
Explanation:
The 4E framework for social media includes:
1. Excitement
2. Educating
3. Experiencing
4. Engaging
In this scenario, Derek is engaging by talking about how happy he is with his new Go Pro camera on his blog. With Derek entry on his blog, the company is able to learn about Derek experiences through is posts. Engagement usually stems up in microblogging and blogging where customers share their view on a product via posts. In this way, companies are able to listen to the customers opinions and analyze them.