Answer:
Unfreezing
Explanation:
According to Lewin's Change Model, during the first stage, referred to as the unfreezing stage, managers need to instill in employees the motivation to change by encouraging them to let go of attitudes and behaviors that are resistant to motivation.
Lewin's Change Model has three stages namely: freezing unfreezing refreezing innovating.
Unfreezing stage holds that before a change can be implemented, it must go through the initial step of unfreezing because many people will naturally resist change.
The goal during the unfreezing stage is to create an awareness of how the status quo, or current level of acceptability, is hindering the organization in some way.
