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Otis, the manager of a camera store, believes that his store may be closed by corporate in the near future, so he cannot sleep well at night and he is dealing with severe anxiety and irritability, and he has been ill several times this month. Several times Otis has missed important details in his job, and he almost got in an automobile accident this morning. The district manager is coming today to do his bimonthly evaluation of Otis’s store. Although Otis usually performs well, he is worried about this one. His district manager may be influenced by

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Answer: His district manager may be influenced by availability bias.

Explanation:

Availability bias may influence his manager because the district manager has this information in his recent memory. He may consider this to be an accurate description of Otis's behavior all of the time, and not just in recent times. Since everything has occurred since the last evaluation he may be judged solely on these actions and not of his overall actions and work ethic in the past.

There are several ways to avoid availability bias such as:

  • Set high standards
  • Build a diverse team
  • Utilize your network
  • Seek input from your team

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