With increasing competition in the restaurant business, Sal, owner of Mom's Pizza, is dealing with growing uncertainty. He is meeting with his managers to develop a future course of action to meet company goals. This process is known as_____________

Planning is known as those objectives that are shared to carry out actions that lead to successful conclusions. Planning is one of the most important phases within any goal that you want to achieve since planning involves what are the objectives, the purpose and the strategies to carry out to achieve what you want. Before any project, it is important to have the planning phase since this is the structure by which one or several people will be guided. Planning is the line to follow in any process.

Sal shows concern about the growth of the competition and has uncertainties about what the future will be like for the business, so it decides to meet with the managers and develop a plan that will allow them to get ahead. In this meeting, planning is essential since they are going to carry out a series of steps that need to be structured, something that is part of what planning is.