Answer:
task identity
Explanation:
Zoe wants that each task has one responsible employee therefore both, positive and negative result have oen responsible. Before these, problems could be tracked per phone-call which, can lead to the employee mistkaes going unear until very late. This way, is something occur when the order is created the person in charge of the packages will notice and if packages has trobules the person who deliver will notice as they have opposite interest One gives their final product to the other, thus it becomes their raw materials. The delivery person wouldn't accept bad packaging as it need the cutoemr to accept the goods
