Answer:
Efficiency = 36.36%
Utilization = 33.33%
Explanation:
The question is to determine the efficiency and the utilization for each of the situations as follows:
First, we need to understand the formula to be used for efficiency and then for utilization.
Efficiency formula= (The Actual Output / Effective Capacity) x 100
Utilization Formula = (The Actula Output/ Design Capacity) x 100
Secondly, we apply the formulas as follows:
Efficiency = Average Loans per day (4) / Effective Capacity (11) x 100
= 4/11 x 100= 36.36%
Utilization = The average output (4) / Design Capacity (12) x 100
=4/12 x 100 = 33.33%