Answer:
The correct answer is letter "B": False.
Explanation:
Mediators are third parties hired to facilitate the resolution of a case before it is taken to court. Mediators grant an environment in which the individuals involved in the conflict can come to an agreement beneficial for both parties but if that scenario does not happen, mediators cannot make the decision of what the solution to the problem will be.
Thus, Jon plays the role of a mediator not an arbitrator in the example.
