Answer:
a. All of the above
Explanation:
Attending refers to being present or being available for someone. Listening refers to patiently hearing the client and their issues.
Attending and listening are the ways which depict the trait of empathy, which refers to sympathizing with understanding and trying to experience others feelings.
At the same time, attending and listening activates many areas of brain which aids in effective communication and better comprehension.
Also, such traits serve as a basis for conducive working alliance between counselor and the client.
