Answer:
House of Quality Matrix
Explanation:
House of quality matrix is a diagrammatic representation of how well a product is catering or serving the needs of a customer.
Such a matrix is suitable when an organization is desirous of making product improvements and also when it needs to ascertain customer satisfaction with respect to it's product.
The matrix helps an organization to decide and arrive at conclusions with respect to necessary product changes and improvements required so as to serve the best interests of it's customers.
