The agency representative is incorrect because while agency actions are usually upheld, they may be struck down if the agency, for example, exceeded its power.
Explanation:
Monique helps in training massage therapists and he also got license for the same. Aesthetic and Massage Commission laid a rule that licensed massage therapists should be free from incompetence, dishonesty, any act or conduct indicating bad faith and improper dealing.
One day when Monique was driving home late night from a party, he was stopped and arrested by police. Police claimed that Monique was drunk. This came to notice of Aesthetic and Massage Commission and they revoked the license of Monique.