IT investments can lead to developing IT capabilities and dynamic IT competencies, which can lead to achieving the following six closely interrelated outcomes:
1. Low Cost
2. Value added
3. Speed
4. Agility
5. Innovation
6. Customer Service
Each of the outcomes listed are advantages of an effective investment in information technology. especially software solutions to the day to day running of a business will definately lead to low cost, speed, added value etc.
