Respuesta :
Answer:
The correct answer is B. being stubborn.
Explanation:
The personal characteristics of the seller. And among these, the most important are those detailed below:
- Optimism: The good seller must see things in a positive way, in order to transmit that attitude to the potential buyer.
- Perseverance: Prospecting, presentation and closing of the sale are usually a process that requires perseverance in many cases. A good seller should not give up easily.
- Empathy: One of the characteristics that most attracts customers is knowing that whoever is "selling" them can put themselves in their place and understand their needs.
- Determination: When a seller intends to do something, he pursues it until he achieves it. It's not about jumping without having a safety net. The determination does not imply taking unnecessary risks, you must be cautious.
- Honesty: Many people consider sellers to be liars by nature. A liar seller may have more success in a first sale, but the lie does not lead to a long-term relationship with the customer. If a customer perceives honesty in a seller, they will understand that the company is too.
- Puntuality: Customers 'time is as valuable as sellers' time. A seller that is not punctual is unprofessional, and you will surely not want your company to be classified as unprofessional.
- Listening ability: The customer likes to be heard, and for a salesperson, knowing how to listen is a powerful weapon. Through what the client tells you, you can know their needs and expectations.
- Assertiveness: An assertive person communicates his ideas well, knows how to make decisions and interact with other people. This has a lot to do with the self-confidence that the ideal seller should project
- Self-discipline: vital value for a seller to succeed because it is a job that needs to be organized, timely, persevering and very goal oriented.
