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Grace missed another deadline and her boss, Louisa, is very upset. She will have to explain to the client again why the project is behind. Louisa thinks she may say something she’ll regret if she talks to Grace about this now, so she decides to wait a while. Louisa is using the ________ conflict-handling style.

A.) collaboratingB.) forcingC.) compromisingD.) accommodatingE.) avoiding

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Answer:

The correct answer is (E)

Explanation:

Louisa is using avoiding strategy, which is an important conflict resolution strategy. Individuals generally pick this technique when the distress of encounter exceeds the potential reward of the disagreement. In this scenario, it is better to avoid someone rather than to enter into a conflict that could affect the company's goals and objectives.

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