If you were Ellie and you witnessed Caroline's reaction to her unsatisfactory review, what should you do when it is time for another employee's performance appraisal?

Multiple Choice
A. use Caroline's evaluation as a model for future reviews
B. ignore Caroline's reaction do the same type of performance review
C. check in with Caroline several times during year to ensure the goals you set together are working
D. defend your evaluation to Caroline and HR

In business administration, performance reviews is a much needed part of the job, but one that can often take a toll on management and employees alike, and that if not handled properly, it can lead to a degrading work atmosphere that will negatively affect performance. Because of this, bosses and administrators should try to promote an ongoing work relationship with their employees. This way, they will be more open to valid criticism. In our case, where Caroline appears to be unsatisfied by her review, this could negatively affect her future performance and work atmosphere. What we must do is to promote a closer relationship with Caroline by checking in with her several times during the year to ensure the goals we set together are working. Not only we will benefit by ensuring work is done according to plan (which means fewer negative performance reviews), but it will promote a positive work atmosphere.