A difference between people-processing services and possession-processing services is that possession-processing services:

Group of answer choices
A. use technology directed at a customer's assets.
B. do not require customers to enter the service factory.
C. focus more on customers and not on their physical possessions.
D. focus more on training employees on employee–customer interactions.

In possession-processing services, the tangible actions are taken on the physical possessions of a customer and In this case, the customer does not have to be physically present at the service delivery facility.

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suchetasVT suchetasVT · Answer 2 · 2022-03-16T08:15:35+01:00

Possession processing includes tangible services provided on the property owned by customer. It includes activities such as lawn mowing, cleaning equipment. Thus, Option B is the correct statement.

What are the four categories of services?

People processing

Possession Processing
Mental stimulus processing

Information Processing

Under possession processing services, these are directed at physical possessions.

Physical Actions / Objects, production, and use are not simultaneous, production and consumption of goods are divided.

Participation of the customer is limited, customers tend to be less involved in these services, compared to people processing services.

Examples include shipping, dry cleaning, repair, and maintenance

Hence, option B is the correct answer.

To learn more about services, refer to the link:

https://brainly.com/question/24553900