Answer:(d) rewarding alternative behavior patterns, and (e) building empathy toward others.
Explanation:
d)rewarding alternative behavior patterns
Let us say for an example you are a teacher and in class there is a child that is usually agressive but on the days when they are being good you take that opportunity and reward their good behavior this is most likely to encourage that good behaviour. Instead of focusing on punishing the wrong behavior if may be encouraging to reward the good behaviour when it happens.
(e) building empathy toward others.
Empathy means showing that you understand how the other person feels you put yourself in the same situation so when you support them you show that you understand and this has a way of making people feel accepted than judged which may discourage their agressive behavior.
