Answer:
satisfaction guarantees
Explanation:
Satisfaction guarantees -
It is the promise by the seller or owner , that if the buyer is not happy or satisfied with the product or service given to him , then he can get the complete refund of the amount he paid initially , is known as satisfaction guarantees .
hence , from the question , the owner of the hotel adapt this method to avoid the problem of inseparability of services .
hence , the correct term is satisfaction guarantees .