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Answer:
Reflective listening is rephrasing or summarizing what you heard in order to make sure you understand what they intended.
Empathizing is feeling what the other person feels.
Encouraging is giving signals that you are involved and interested in the conversation such as nodding your head and maintaining eye contact.
Clarifying is asking the other person questions so you more fully understand what is being said.
Active listening is paying attention to what someone is saying and feeling.
Explanation:
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Matching the following terms or definitions would be:
- Reflective listening
This is rephrasing or summarizing what you heard in order to make sure you understand what they intended.
- Empathizing
This is feeling what the other person feels.
- Encouraging
This is giving signals that you are involved and interested in the conversation such as nodding your head and maintaining eye contact.
- Clarifying
This is asking the other person questions so you more fully understand what is being said.
- Active listening
This is paying attention to what someone is saying and feeling.
There are different methods which a person communicates effectively and this helps a person to convey his thoughts better, listen and also understand from another person's point of view.
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