Can anyone help me please!!

Question 3 is a matter of opinion. Basically:
Are tests like TOEIC and TOEFL hard? Do you want them to be easier?
Explain why you want them to be easier, and how you think it would affect students in a positive or negative way.
And: Should English language be a difficult process?
I think this means learning English as a language and not as the subject. Either way, do you think English is easy? If it is explain, and if not then why? If English is hard, do you think prohibitive cost is the issue. Something that is a prohibitive cost is something that is very important, and that will have personal or legal consequences if you choose not to do it. So is learning English very important, and is English having a prohibitive cost the cause to why learning English is hard?
If you're still confused then you can tell me your opinions to these questions and I can try to write a few sentences for your answer :)