At meetings of the quality team, Juan is nervous about suggesting ideas because he is not sure he understands why there are quality problems. What would help Juan use positive workplace behaviors in the meetings?

A. relieve the tension by joking about some of the mangers

B. when others are speaking, focus on what you want to say in response

C. continue to avoid contributing ideas until you are asked.

D. prepare by studying problems ahead of the meeting and listening carefully

Since Juan is unsure about the problem that is being discussed in the meeting, for him to be able to contribute effectively, it is best for him to (D) prepare by studying problems ahead of the meeting and listening carefully.

This would allow Juan to understand the reason the quality situation and thus reducing his anxiety about the meeting as well since he now at least have the basic information about the topic that would be discussed in the meeting.