Sharon is unhappy with her job as a salesperson at a retail store for many reasons. Yesterday a customer asked her where the shampoo was located. Sharon listlessly replied, "i don't know." she then turned her back on the customer and continued stocking the shelf. This is an example of how job satisfaction can affect ________.

Respuesta :

This is an example of how job satisfaction can affect "customer satisfaction ".


Customer satisfaction is an estimation used to measure how much a client is content with an item, administration, or experience.  

It is a proportion of how items and administrations provided by an organization meet or outperform client desire. Customer satisfaction is characterized as "the quantity of clients, or level of aggregate clients, whose revealed involvement with a firm, its items, or its administrations surpasses indicated fulfillment goals."