Respuesta :
Interpersonal because she listens to customers emotions to know what type of bouquet to give.
Answer:
Interpersonal skills
Explanation:
Interpersonal skills are the skills that allow a person to relate positively and effectively to others. People who have strong interpersonal skills pay a lot of attention to the needs of others. They also take their time to learn about other people and their interests and goals. Lori displays these skills in her interactions with her customers. She takes the time to listen to the customers' needs and really pays attention to what they say.