You implemented a buddy system where tenured associates are partnered with new associates. Your manager thinks the tenured associates are spending too much time coaching and not enough time on their own tasks. rate the effectiveness of each response ineffective, slightly effective, moderately effective, or highly effective.
1. Re-evaluate the system and determine if changes can be implemented so tenured associates are able to balance coaching and their own tasks.
2. Based on your manager's concern, end the buddy system. Closely monitor each new associate and provide additional support as needed.
3. Tell your manager about the benefits of your system so your manager understands why the tenured associates are spending time helping the new associates.
4. Become more creative with the scheduling to ensure new associates get the support they need and all work is completed in a timely manner.