Domino’s Digital Ordering initiative consists in enabling customers to order via many digital channels, such as website, smartphone app or a smartspeaker. It is based on an existing IT infrastructure that allows the company to track the making of the pizza at each stage of production. What barrier to erosion is most likely impacted by this existing IT infrastructure?
a. IT resources barrier
b. complementary resources barrier
c. preemption barrier
d. IT project barrier
