anonymous encouragement overcome conquered imperfections unforgettable contributes inspire I'll never forget Sheila. Because of her, I (1) my fears and learned to walk again after my accident. She is truly (2)__! She is a volunteer and (3) her time at the hospital to help people like me. She was able to (4) me with her kind words of (5). I did not think I could (6) my problems, but Sheila helped me look past my (7) and get better! I wrote a letter to the hospital to tell them how great Sheila is. I didn't want Sheila to remain just an unknown, or (8), volunteer.