Insurance companies may offer customer service to financial professionals who work in a direct distribution system or an indirect distribution system. In (a direct / an indirect) distribution system, financial professionals receive significant home office support in the areas of recruiting, licensing, training, sales support, compensation, and market conduct monitoring, as well as building and maintaining the technical infrastructure that-makes these support systems possible. In (a direct / an indirect) distribution system, financial professionals are under no obligation to place businesses with a specific insurer