Lisa and Jeff were two co-workers from the case studies who often clashed. But if Lisa said to Jeff: "I'm not sure I understand why the problems with our current annual review process mean that we should move away from annual reviews. Do you know of companies that are using annual reviews more effectively than we are?" Then this would be an example of _____________.
1) seeking clarification
2) effective self-disclosure
3) making a judger statement
4) a reflecting statement
5) checking self-assumptions