Bryan criticized his team members in a meeting as to how they put pressure on employees to meet client requests. The next day, he realizes that he was too rude and wants to make an effective apology. How can he make an effective apology?
a) Acknowledge his mistake, express remorse, and assure that it won't happen again.
b) Send an email to the team expressing his regret for his behavior.
c) Buy lunch for the team as a gesture of apology.
d) Ignore the incident and move forward with business as usual.