Step 5 - send email Write a response to the guest and include ________. ⋅ an overview of the guests' preferences, needs and expectations ⋅ confirmation of the booking and special requests ⋅ any add-ons, extra's and current promotions which may be suitable ⋅ additional preferences, needs or services you can offer/arrange to enhance the guests' experience ⋅ the date and time you responded to the email (underneath your name) When sending an email - follow the instructions in 'How to send emails from Moodle - Student' Include the unit number (SITXCCS015) in your subject line Complete your email draft in this template. Copy and paste content from here into your email in Moodle to send. Send To From Subject