High-performance teams lead to stronger work units and better team performance. There are eight essential considerations when trying to build a group into an effective team. This activity is important because building high-performance teams requires work on the part of managers, but the payoff is substantial. The goal of this exercise is to challenge your knowledge of the eight ways to build effective teams. Match the method for building effective teams that each scenario best exemplifies. 5 Performance goals and feedback Team composition 1 6 3 Roles: how team members are expected to behave Effective team processes 4 Motivation through mutual accountability and interdependence Norms: unwritten rules for team members 2 7 Trust 8 Collaboration Match each of the options above to the items below. Dominique focuses on rewarding her entire team's performance rather than individual team members' performance. point As a team manager, Leia makes treated unfairly avoid speaking unkindly of team members to other team members, and she always sticks up for team members who are being Carter meets individually with each of his team members every quarter review their performance and progress toward their objectives. Oscar gives team members the freedom to make important decisions on matters such as team deadlines and resource allocation. Javier hires team members that represent the wide array of diversity in his company's customer base. Ki is careful not to put certain personalities on the same team. For example, Lauryl and Hamad are both extremely solutions-focused and have little tolerance for pleasantries, chit-chat, or other activities that help group members bond. Ki usually doesn't assign them to the same project teams. For his first team meeting, Graham bakes and decorates a beautiful batch of holiday cookies for his teammates. His boss pulls him aside before the meeting starts and tells him that he should think about how this will be perceived; others might think he has too much time on his hands and doesn't spend enough time on his work. Selena holds a 15-minute informal chat session at the end of each team meeting where all team members are expected to express the things that are bothering them, issues they are having with team members, etc.