MAUL is a national retail chain specializing in leather clothing. Its stores are open 365/24/7. It employs approximately 1,500 part-time retail customer service employees. You are the HR assistant to the HR director. The director has compiled and given you the following scheduling and attire policies. Your job is to evaluate them based on the instructions below.
MAUL Proposed Policy One: Given that MAUL provides optimal customer service with its 365/24/7 policy, you will be scheduled according to demand. This includes any day or night of the week during the entire year. Given its success, MAUL has too many employees to accommodate special requests and you will be terminated if you refuse to work at any time or date for which you are scheduled. MAUL’s branding is its major asset, and you will be required to wear your MAUL uniform, without alteration, during your entire shift. No exceptions!
MAUL Proposed Policy Two: Given that MAUL provides optimal customer service with its 365/24/7 policy, you will be scheduled according to need. This means that you may be scheduled for any shift, day or night, during the year. MAUL’s branding is its major asset, and you will be required to wear your MAUL uniform, without alteration, during your entire shift.
If you have any questions, ask your supervisor.
MAUL Proposed Policy Three: Given that MAUL provides optimal customer service with its 365/24/7 policy, you will be scheduled according to seniority priority. Supervisors will keep a current list of all employees and their years of MAUL service at each store. Each month, the supervisor will compile a complete list of all schedules and will present this list to store employees in descending order of their seniority. Each person will then select the schedule of their choice from the schedules remaining unchosen when the list is provided to them. There will be no alterations to these schedules for any reason. MAUL’s branding is its major asset, and if you fail to wear or alter your MAUL uniform at any time during work hours, you will be terminated.
MAUL’s Proposed Policy Four: Given that MAUL provides optimal customer service with its 365/24/7 policy, you will be scheduled by a random selection process. Each store supervisor will compile a set of schedules which will cover each store for an entire month. Employees’ schedules will then be determined by a random name draw. MAUL’s branding is its major asset, and if you fail to wear or alter your MAUL uniform at any time during work hours, you will be terminated. If you have any reason under federal or state law to request an accommodation, express it to your supervisor and, if the reason is found to be valid, MAUL will reasonably accommodate it unless it creates undue hardship to MAUL’s operations.