Allen: Mary, you say something is missing; you feel alone and stalemated when you look at yourself from a deeper level. There's something missing for you . . . (pause) . . . There's something missing that's meaningful.

What is the microskill used?

a. Closed question


b. Open question


c. Encourager/restatement


d. Paraphrase


e. Reflection of feeling


f. Summary


g. Reflection of meaning