spokesperson for company ex: many residents of the area surrounding the company ex factory send written complaints to the newspapers, blaming the company for polluting the air and water. however, a recent survey shows that 95% of these residents do not comply with recycling laws. company ex, on the other hand, complies with current waste restrictions and is making an immense effort to reduce the effects of its byproduct on the environment. the residents should put more energy into the evaluation of their own waste management than into criticizing that of company ex.