Please read the following scenario and answer the questions that follow.

Marilyn, the clinic manager at Inner City Health Care, is reviewing some concerns in a staff meeting. Even though each employee is well aware of privacy, confidentiality, and the many ways their actions are legally binding, Marilyn notices occasional carelessness creeping into their busy activities. Marilyn has heard voices of staff from the hallway discussing confidential matters and notices the staff carrying on personal conversations in the presence of patients. As well as reviewing HIPAA compliance, Marilyn spends some time discussing the importance of focusing all attention on patients.



What should Marilyn reiterate to her employees regarding HIPAA compliance?

What suggestions should Marilyn make to keep personal conversations and interactions out of view and/or hearing of patients?